Enables you to view further details about the selected case. All the fields in this screen are display only.

View Case

Case Number

The unique case number allocated to this case.

Raised

The date and time at which this case was created.

By

The name of the operator who created the case.

Employee

The ID and name of the employee to whom the case applies.

Type

The case type.

Title

The case title.

Comments History

A history of comments recorded against the case.

MD96S25